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Frequently Asked Questions

What is CBD?

CBD is a cannabinoid found within cannabis plants. For more information, please visit our What is CBD page.

Where does your hemp come from?

All our hemp is organically grown in the sunny state of Colorado.

I am a beginner. How do I start using CBD?

Our team recommends that you start small and work your way up. Our Isolate Dropper is the perfect way to start integrating CBD into your routine and understanding the amount that works best for your needs.

What CBD product will work best for me?

At Infinite CBD®, we create a wide variety of products utilizing different delivery methods. It is important to first and foremost find the delivery method(s) that work best for you. From there, pick a product that matches your preferences.

Is there any THC in CBD?

Our industry-leading refinement process allows us to produce exceptionally pure CBD isolate. Our customers consistently report that they pass common drug tests while utilizing our products.

What is the order/shipping process?

Once your order is placed you will immediately receive a confirmation email. All processing orders are filled and shipped within 1 to 3 business days. If you have any concerns about your order, please send us an email at [email protected] or call us at (303) 562-1645.

How do I report a missing product or package?

First, contact your local post office to see if there was an issue with the delivery. If they cannot locate it, please email us at [email protected] or call us at (303) 562-1645. When doing so, please have your tracking and order number available.

Can you ship to me?

We ship to all 50 U.S. states. As for international orders, it all depends on the legislation of a specific nation regarding cannabis products. If you live outside of the United States, we suggest reviewing the laws of your country prior to ordering.

How much CBD should I consume?

Each person may experience different effects based on their amount taken. We suggest starting by taking a low amount of CBD, then increase as needed.

Will this make me fail a drug test?

Our customers consistently report that they pass common drug tests while utilizing our products.

Do you have a lab report/COA?

Absolutely! Lab reports are available under our product names.

What is the Endocannabinoid System?

The endocannabinoid system is one of the most important body systems in maintaining your overall health. This system consists of endocannabinoids and their receptors which can be located in the brain, organs, connective tissue, glands and immune cells. The overall function of the endocannabinoid system is to keep the body at homeostasis.

Why did my Dropper change color?

Your coconut oil based isolate can begin to show hints of yellow, pink, red or purple when exposed to light, heat, or oxygen - this is due to the oxidation process of coconuts. Rest assured, any color change does not impede the quality or potency of the product.

I want to carry your products, how do I become a wholesaler?

We would love for you to join the Infinite CBD team! (WHOLESALE REGISTRATION LINK) For more information, contact [email protected].

How can I get involved with Infinite CBD?

We have many ways of getting involved including: referrals, affiliates, social media and more. For more information please visit our Get Involved page.